Yes, all our watches are 20 meters or 50 meters waterproofed. That is
specific in the description in most listings. If not specified, the
water resistance is 20 meters. Yet please note that you should make
sure the crown and screws are well-tightened befo...
Please contact us by SUBMIT TICKET and let us know the details of the
problems you are having with your watch. We will do our best to help
you.
We can help you recover your lost screws for watches ordered by us.
Please SUBMIT A TICKET containing an image showing your missing screw
as well as your order ID for the watch.
In some cases the movement just needs to be regulated by your local
watchsmith. However, if you feel unsure about that, you can send the
watch back to us and we will regulate/fix the movement for you. Just
SUBMIT A TICKET letting us know how much time you...
All our watches come with a 1 year movement warranty. In case your
watch stops working within the first year of purchase, we will offer
you free repair. Please SUBMIT A TICKET with a detailed description of
the problem and we will send you the instruction...
As our warranty covers movement problems only, we can only help you
with the sourcing of those parts at premium prices if you ordered the
watch from us. Please SUBMIT A TICKET and let us know which part you
are having problems with and what the particular...
All watches come with a 1 year movement warranty. In case a problem
emerges, you can send the watch back to us and we will take care of
it. The shipping cost for the return to China is covered by you and we
will cover the repair as well as the return Airm...
According to our policy, the shipping cost for returning the watch for
repair shall be covered by you. On our end, we will cover the movement
repair and the return of the repaired watch back to your address by
Airmail at our expense.