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Knowledgebase : Shipping
Yes. If the status of your order is "Payment Received" or "QC images sent", you can add items so we can combine shipping for you. Just contact us at intimecs@gmail.com telling us what you want to add.
Yes, we do but we try to avoid it as it is too slow and less safe. The shipping cost for Airmail shipping is $15. However, delivery may take up to 20-30 days so we recommend that mainly for parts orders. What happens if my packages gets lost or seized b...
We will send you the tracking number as soon as it is processed by our shipping agent. Please note that this is just a bit earlier before the item ships from Hong Kong. Hence, it may take 24-36 hours before you are able to check the tracking number on the...
Once your watch has arrived at our UK Partner's facility, it needs to be processed and prepared for the new shipping. All that will take about 2 business days on average. So if your package has arrived, say, on Thursday afternoon, you can expect the track...
If you received the tracking number more than 15 days ago and you have not received your package yet (or new tracking number if the package is shipped via UK), please SUBMIT A TICKET so we can check for you.
In case the tracking number we have sent shows that the package is not going to the address you have provided, please contact us immediately by SUBMIT A TICKET we can react accordingly.
It depends on the shipping courier used. If EMS is used, it will usually take 10-14 days. With DHL/Aramex, it will take about 7-10 days; and if UK SHIPPING is used, delivery time may be 20-22 days. Please note that delivery times may vary widely, especial...
You should never sign the package if you receive an empty box from the post office or DHL. You must reject the pacakge to the courier and report to DHL or Post office regarding the problem that the weight of the box does not match the weight record of the...
Please find our shipping rates in the tables below (also note that after you add the items to your cart, your shipping cost will be auto-added based on the prices given below) For Watches (per piece) EMS DHL Aramex UK Shipping US$25 ...
We ship worldwide offering several shipping methods to most of the countries. However, there are some exceptions which you may want to take a look at in case your country is in the list. Countries we do not ship to: Brazil, Mexico and Switzerland. Cou...
Sometimes our shipping agent may need up to 2 business days to process the packages and provide the tracking number so please stay patient. In case your status "QC Images approved, Pending Shipment" has not changed for over 2 business days, please contact...
Even though this happens rarely because we know how to minimize the chance for it to happen, you should not worry even when it does. In most cases it will simply cause a little delay in delivery and nothing more than that. If other cases, your customs may...
UK SHIPPING (also known as UK Triangulation) is a service that is compulsory for the following countries: Austria, Germany, Luxemburg, Malta and Portugal and only recommended to the rest of the European countries. Even though EU is known for its strict cu...
InTimeWatch Support Team